Last updated: October 21, 2026
The Generator Box is a product of Microfab Company LLC, 339 Christian Street, Oxford, CT 06478. This policy explains what information we collect through thegeneratorbox.com and what we do with it.
Information we collect
- Order information. When you place an order we collect your name, billing and shipping address, email address, phone number and the details of what you ordered.
- Payment information. Card payments are processed by Stripe. Your full card number is entered on Stripe’s systems and is never stored on our servers. We receive only confirmation of payment and the last four digits of the card.
- Contact form submissions. If you use our contact form we collect your name, email address, phone number, ZIP code, generator make and model, and your message.
- Account information. If you create an account we store your email address, password (encrypted) and order history.
- Usage data. Our website and hosting provider collect standard log information such as IP address, browser type and pages visited. We do not currently use Google Analytics, advertising pixels or other third-party tracking tools.
How we use it
We use this information to process and ship your order, to answer your questions, to send order confirmations and tracking information, to prevent fraud, and to meet our tax and accounting obligations. We do not sell your personal information.
Who we share it with
- Stripe, to process payments
- FedEx, to ship your order and provide tracking
- Our web host and email provider, to run the site and send order and contact emails
- Government agencies or law enforcement when the law requires it
Cookies
The site uses only cookies that are necessary for the shopping cart and checkout to work, and to remember you if you log in. We do not use advertising or analytics cookies.
How long we keep it
We keep order records for as long as required for tax and accounting purposes, generally seven years. Contact form messages are kept only as long as needed to answer your question and handle any resulting order.
Your choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to the records we are required to keep. Email microfab@optonline.net or call (203) 267-1000.
Children
This site is not directed at children under 13 and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact
Microfab Company LLC · 339 Christian Street, Oxford, CT 06478 · (203) 267-1000 · microfab@optonline.net